- Is changing payment gateway risky?
- It is manageable. The new provider is tested end to end before it goes live, and the old one stays available until refunds on older orders are settled.
- Can I add a custom payment gateway to Shopify?
- Only providers approved as Shopify payment apps can be used, so on Shopify the work is choosing and configuring rather than building.
- Do we need to worry about PCI compliance?
- Much less when card data never touches your server. Hosted payment pages and hosted fields keep that with the provider.
- What is 3-D Secure, and does it matter?
- It is the extra check a customer’s bank asks for under Strong Customer Authentication rules. Every card flow must handle it, or payments fail at the last step.
- Why do some orders stay pending?
- Usually a webhook that never arrived or was never handled. The integration listens for every status change and reconciles anything left open.
- Can you introduce us to a gateway?
- I can talk through which providers suit your markets and volumes, but the contract and the rates are between you and them.